Technology Marketing Corporation Honors Epicor for Proven Success in Delivering Effective Customer Relationship Management Solutions

IRVINE, Calif. (May 07, 2007) – Epicor Software Corporation (NASDAQ: EPIC), a leading
provider of enterprise business software solutions for the midmarket and divisions of the Global
1000, announced today that it has been awarded the CRM Excellence award from Customer
Inter@ction Solutions magazine for the fifth year.
Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions® magazine
(www.cismag.com) implemented the CRM Excellence Awards eight years ago as a way of
recognizing the companies that have proven to be true CRM partners to their clients. Epicor
was chosen based on the demonstrated ability of its products to help extend and expand a
client’s relationship with their customers in a manner that is all encompassing, covering the
entire enterprise and the entire lifetime of the customer. The CRM Excellence Award is based
on hard data, facts and numbers demonstrating the improvements that the winner’s product has
made in a client’s business.
“The CRM Excellence Awards commend the companies that have proven to be true
CRM partners to their customers and clients,” said Nadji Tehrani, founder and chairman of
TMC, publishers of Customer Interaction Solutions. “Epicor has demonstrated to the editors of
Customer Interaction Solutions that their products and services have substantially improved the
processes of their clients’ businesses by streamlining and facilitating the flow of information
needed for companies to retain their most precious asset…their customers.’
Epicor CRM is an integrated solution that enables today’s global enterprise to manage
the entire customer lifecycle and connect more effectively with customers. Epicor
CRM integrates directly with Epicor Financials and Epicor Supply Chain Management to make
valuable customer information available right across the enterprise.

“Epicor continues to gain customers based on the merit of its solutions, and we are
honored to once again receive the CRM Excellence Award from Customer Inter@ction
Solutions and Technology Marketing Corporation for our success in delivering real-world results
in customer relationship management,” said James Norwood, vice president of product
marketing for Epicor.
Epicor is profiled in the May 2007 issue of Customer Interaction Solutions magazine in a
special CRM Excellence feature.

Source: Epicor