ERP Trends and Predictions for 2019

2018 ERP Highlights

ERP technology in 2018 expanded, especially in social media and cloud solutions. Being an eventful year, vendors in 2018 continued to consolidate, and larger ERP enterprises technologies continued to evolve. In fact, it is probably safe to say that the two big winners this year were cloud ERP and social ERP collaboration. Both have gained credible reputations as a way to efficiently brand and maintain the dynamic and evolving nature of the ERP market.

Trends that will to continue in 2019

Cloud ERP Adoption Will Finally Accelerate. It’s easy to think that EVERYONE is moving to the cloud. While companies have shift software like CRM and HR to the cloud, ERP has trailed behind. This should change in 2019 in large part because of SMBs. SMBs are starting to see that the DIY approach to ERP is not working. The cloud-based marketing for ERP is expected to reach $411 billion by 2020.

Implementation Times Will Improve…Slightly. ERP implementation has been known for quite a while as a long and arduous process. In fact 50% of ERP implementations go over budget. This forces companies to have to cut ERP modules that they otherwise would have wanted. ERP companies will soon take note of this and gain an advantage over ERP competitors by shortening the ERP deployment timeline, as well as find ways to prevent the client from being “sick and tired” of ERP implementation.

CRM + Social Media = BFFs. Social media and ERP make good financial sense. Not only is social media being taken seriously as a proper business tool, such as implementing Google+, but social media is now synonymous with brand development, marketing and damage-control PR. Extremely useful tools, especially when engaging in conversation with customers. Salesforce acquired Radian6, which develops B2C needs on a different level, effectively allowing companies to participate in consumer conversations on the social web. 2019 will see a bigger convergence of CRM and social media, much to the delight of software developers. The integration of the enterprise-side of CRM and social side — Twitter, Facebook, and LinkedIn — will better allow organizations to maintain internal customer relationship functions.

Consolidations Will Continue. Earlier this year Infor acquired Lawson. This is just the start of major ERP acquisitions, a trend likely continue through next year. Despite steady global economic uncertainty, merger and acquisitions activity is still business as usual for ERP vendors.

SaaS Absorbing Smaller Pieces of ERP. Software-as-a-Service (SaaS) vendors like Salesforce, NetSuite, WorkDay have all poached customers from traditional ERP vendors over the last few years. However in 2012 the previously aforementioned SaaS vendors may allow companies to roll-out enterprise technology focusing on one, or a handful, of specific functions like CRM or supply chain.

What do you think? What 2019 ERP solutions will take precedence?

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