Epicor Service Management Software Review

Epicor Service Management Software Review

Epicor Service Management software helps companies coordinate all service center processes to ensure the best usage of resources and materials, with the greatest return and at the lowest possible cost. Whether your company does field service or offer in-house services, Epicor service management software can help control contracts, service agreements and warranties; all leading to better customer service.

Epicor Service Management Software Key Features:

  • Supports lean service requirements with comprehensive escalation management to enable users to manage customer service to help spot and reduce risks and possible compliance problems.
  • Schedules preventative maintenance coupled with serial number and contract management increases efficiency leading to lower costs.
  • Mobility options can help engineers on the road maintain contact with a service center for efficient allocation of work and immediate update of completed work orders.

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